Praise for our training for Journalists

'Well organised, well taught. Illustrations and exercises useful. Relevant. Will approach interviewing in a different way - thinking more about questions which will lead to the best response. Excellent course. Best I've done.' Andrew Fletcher, BBC Radio 5 Live Presenter

'Since doing the course, it's the questioning techniques that have most stayed with me. Recently I did an interview with Fathers For Justice. He clearly had a fascinating story to tell, but was in a vulnerable condition. By focussing on my questions, just as we discussed, I got some really nice answers.' Andrew Peach, BBC Berkshire, Presenter

'My thanks to Mark and Ros. My people were energised and stimulated.
Just what the doctor ordered.' Marina Balinki, Radio 4 Crossing Continents editor

'An excellent programme. 10/10 for content and presentation. It's removed the reluctance I had for the more emotionally challenging interview.' Michael Comyn, Irish Broadcaster

Praise for our training for Press and Communications Officers

I organised a group training session for the media team with Ros to help them with interviewing case studies in the field. We are often speaking and interviewing children who have experienced trauma and we have a duty to ensure any interview they do is handled sensitively and appropriately. Ros's approach was open and everyone at every level of experience felt able to contribute and learn from the training. The mix of theory and practical opportunities worked really well and gave the team opportunities to practise and reflect back. They all found the opportunity to be the interviewer, case study and observer particularly useful. All the team came away with much more confidence and knowledge on how to handle interviewing children with practical examples of how to use in the field.' Sophie King , Head of Media Unicef UK

'I worked with Ros on training a group of press officers to interview and support people in talking to the media about difficult childhood experiences. Ros delivered an absolutely brilliant session and the feedback she received from the group was excellent. It was perfectly pitched, giving just the right mix of theory and practice. Everyone found it extreme engaging, informative and eye opening. They came away feeling much more confident to sensitively interview and support people. Without question, I would highly recomend this training.' Helen Scarlett, Head of Case Studies, NSPCC