The best questions, argues Sawatsky, are like clean windows. A clean window gives a perfect view. When we ask a question, we want to get a window into the source. When you put values in your questions, it's like putting dirt on the window. It obscures the view of the lake beyond. People shouldn't notice the question in an interview, just like they shouldn't notice the window. They should be looking at the lake.

From The Question Man by Canadian investigative journalist and interview skills trainer John Sawatsky.

Do journalists know how to listen and should they be taught to? Gavin Rees, Media School at Bournemouth University.
How to be a sensitive journalist Anne Nelson and Dr Daniel Nelson, The Daily Telegraph
Rottweilers savage Democracy Barry Richards, Bournemouth University

Better journalism practice links
NAPAC guidelines: interviewing survivors of child abuse - file:///C:/Users/Ros/Documents/Sensitive%20Interviewing/NAPAC-media-guidelines-FINAL-Jan-2016.pdf
Mediawise Trust -
Dart Centre for Journalism and Trauma -
Poynter Institute -
Institute for War and Peace Reporting -
Research project into emotions and journalism -

Related training resources
BBC Training website -
Reuters Institute for the Study of Journalism -

BBC Guidelines and Ofcom Codes
Ofcom Broadcasting Code -
BBC's Editorial Guidelines -